Customer Service

Our Certificate Users are very important to us. Making sure their experience is the best possible is of the utmost importance. To accomplish this, we provide the very best customer service possible.

If you need assistance regarding a merchant purchase, rebate confirmation, payout request or need other customer service related questions answered, you may contact us using this convenient Online Form or by using the contact information that follows:

Address
Cash Rebate Mall
6433 Topanga Canyon Blvd. #140
Canoga Park, CA. 91303

Phone
Toll-Free (800) 475-4470
Mon-Fri 9am-5pm PST

Email
contact@cashrebatemall.com

Terms & Conditions
Click here to review the current Terms & Conditions associated with this program.

Payout Requests or Account Transfer Request
If your account and access to this website has expired and you have earned rebates that you would still like to have paid out to you, please complete this Online Form and select 'Payout Inquiry' as the primary subject. This method of requesting a payout of your remaining rebate balance should only be done if you were not able to successfully login to your Rebate Account because it has expired. You will be able to still request a payout and receive any available funds loaded to an existing Prepaid Visa card that you already received or have a Prepaid Visa card first sent to you with your available funds loaded.

If you have already received a new Rebate Account, you may also use this Online Form to request that any available funds from your previous Rebate Account be transferred to your new Rebate Account.

Privacy Policy: Information Collection and Use - Cash Rebate Mall and its affiliates are the only parties to have access to customer information. The information collected at this site will not be available for sale, share or rent to outside parties. When making a purchase or conducting any other transaction at your choice of merchants or other providers, please take note of the specific Privacy Policy and other terms and conditions for each respective merchant/provider.